Please answer the following questions in your email, and sent to support@ApexPromotion.com

Name* :
Client ID: (for registered user)
Website URL:
Product name*:(dynamic submission, etc)
Version number*: (in the program, click Help menu -> About to find the version #)
Internet type: (modem, dsl,cable, others)
Operating system:
Do you have proxy server?
Are you behind the Firewall?
Did you follow the instructions in the Help file.* :
Please enter the information regarding your problem:

Please include complete error messages, if applicable:

Important Notes:
- Please attach and send an "error.log" file to support@ApexPromotion.com. This file can be found in the same directory of your application. For example, by default the error.log file for Dynamic Submission is in C:\program files\dynamic\dynamic submission v7\error.log.

- For problems regarding MailCommunicator please send us the "sendmail.log" file, which is located in the same directory of your application i.e.C:\program files\dynamic\mail communicator\logs\sendmail.log